| 000 | 00594nam a2200241Ia 4500 | ||
|---|---|---|---|
| 005 | 20250805131008.0 | ||
| 008 | 250805s2012||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788132109785 | ||
| 082 | _a658.812 RAO | ||
| 100 | _aRao Ajit | ||
| 245 | 4 | _aThe Little book of Big customer satisfaction Measurement | |
| 260 |
_bSAGE _aLos Angeles _c2012 |
||
| 300 | _a164 | ||
| 650 | _a Ajit | ||
| 650 | _a Chandra | ||
| 650 | _a Measurement | ||
| 650 | _a Rao | ||
| 650 | _a satisfaction | ||
| 650 | _acustomer | ||
| 690 | _aBusiness management | ||
| 700 | _a Chandra Subhash | ||
| 942 | _cBK | ||
| 999 |
_c90121 _d90121 |
||