000			00646nam a2200241Ia 4500
005			20250805130758.0
008			250805s2003||||xx |||||||||||||| ||und||
020			_a9788126528059
082			_a658.812 ZIK
100			_aZikmund William G
245		0	_aCustomer Relationsship Management
260			_bWiley _aDelhi _c2003
300			_a179
650			_a gilbert faye w
650			_a information technology
650			_a marketing
650			_a mcleod raymond
650			_a zikmund william g
650			_acustomer relation management
690			_aBusiness management
700			_aMcLeod Raymond Gilbert Faye W
942			_cBK
999			_c88778 _d88778