Rao Ajit  <br/><br/>
The Little book of Big customer satisfaction Measurement 

 - Los Angeles  SAGE  2012 
 - 164 
<br/><br/><label>ISBN: </label>9788132109785 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Ajit<br/> Chandra<br/> Measurement<br/> Rao<br/> satisfaction<br/>customer
<br/><br/><label>Dewey Class. No.: </label>658.812 RAO