Rai,R P <br/><br/>
Encyclopaedia of Customer Relationship Management:Strategy Tools and Management Vol.1-4 

 - 2013 
 - New Delhi  Anmol Publication  2013 
 - 256 
<br/><br/><label>ISBN: </label>9788126150694 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Relationship<br/> Tools<br/>Customer<br/>Management<br/>Strategy
<br/><br/><label>Dewey Class. No.: </label>658.812 RAI