Zeithaml Valarie A.  <br/><br/>
Services Marketing: Integrating Customer Focus Across the Firm 

 - 6th 
 - New Delhi  McGraw Hill Education  2015 
 - 711 
<br/><br/><label>ISBN: </label>9781259026812 
<br/><br/><label>Subjects--Topical Terms: </label><br/>  Firm<br/>  Focus<br/> Customer<br/> Integrating<br/> Marketing<br/>Services
<br/><br/><label>Dewey Class. No.: </label>658.802 ZEI