TY  - BOOK
AU  - Yi Youjae
TI  - Customer Value Creation Behavior
SN  - 9781139021020
U1  - 658.812 YOU 
PY  - 2014///
CY  - New York
PB  - Routlede
KW  -  behavior
KW  -  yi youjae
KW  - customer value
ER  -