The Little book of Big customer satisfaction Measurement (Record no. 90121)

MARC details
000 -LEADER
fixed length control field 00594nam a2200241Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250805131008.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 250805s2012||||xx |||||||||||||| ||und||
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788132109785
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 RAO
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Rao Ajit
245 #4 - TITLE STATEMENT
Title The Little book of Big customer satisfaction Measurement
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. SAGE
Place of publication, distribution, etc. Los Angeles
Date of publication, distribution, etc. 2012
300 ## - PHYSICAL DESCRIPTION
Extent 164
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Ajit
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Chandra
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Measurement
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Rao
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element satisfaction
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element customer
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Chandra Subhash
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type General Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type Discount Currency Invoice Number
        Central Library CUK Central Library CUK 12/05/2016 Professional Book Services 280.00   658.812 RAO 28827 05/08/2025 350.00 17/02/2016 General Book 20 INR 325/1-16
        Central Library CUK Central Library CUK 12/05/2016 Professional Book Services 280.00   658.812 RAO 28828 05/08/2025 350.00 17/02/2016 General Book 20 INR 325/15-16